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License management software package (№9559038)

17 aug

Number: 9559038

Country: Ireland

Source: TED

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Publication date


17-08-2018

Description


  1. Section I
    1. Name and addresses
      Limerick City and County Council
      Merchant"s Quay
      Limerick
      Co Limerick
      Ireland
      Telephone: +353 61556636
      E-mail: [email protected]
    2. Type of the contracting authority:
      Regional or local authority
    3. Main activity:
      General public services
  2. Section II
    1. Scope of the procurement:
      1. Title:

        Provision of a SugarCRM solution to Limerick City and County Council’s Housing Assistance Payment Shared Services Centre

      2. Main CPV code:
        48218000, 72212218, 72212218
      3. Type of contract:
        Services
      4. Short description:

        Limerick City and County Council (LCCC) operates the Housing Assistance Payment (HAP) Shared Services Centre (SSC) on behalf of 31 local authorities and the Dublin Regional Homeless Executive (DRHE). This national customer contact and financial transactional Shared Service for HAP was awarded to LCCC in 2016 following a tendering process. The HAP project went national on 1.3.2017. This Request for Tender (RFT) covers the provision of SugarCRM Enterprise Edition licenses and professional and support services to the HAP SSC. Please refer to the attached RFT document for detailed information.

      5. Information about lots:
        This contract is divided into lots: yes
      6. Total value of the procurement:
        Value excluding VAT: 2 000 000.00 EUR
    2. Description
      1. Title:

        Provision of SugarCRM Enterprise Edition licences

      2. Additional CPV code(s):
        72212218
      3. Place of performance:
        Main site or place of performance:

        Limerick

      4. Description of the procurement:

        Please refer to the Request for Tender (RFT) document.

      5. Award criteria:
      6. Information about options:
        Options: no
      7. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      8. Additional information:

        Please refer to the Request for Tender (RFT) document.

      9. Title:

        Professional and Support Services

      10. Additional CPV code(s):
        72212218
      11. Place of performance:
        Main site or place of performance:

        Limerick.

      12. Description of the procurement:

        Please refer to the Request for Tender (RFT) document.

      13. Award criteria:
        Quality criterion - Name: Proposals for initial migration of code from the CE Edition to the Enterprise Edition; software installation; and commissioning / Weighting: 150
        Quality criterion - Name: Proposals for ongoing development, support (platform and infrastructure) and hosting services / Weighting: 250
        Quality criterion - Name: Training / Weighting: 100
        Quality criterion - Name: Additional and optional services / Weighting: 100
        Quality criterion - Name: Contract management / Weighting: 100
        Price - Weighting: 300
      14. Information about options:
        Options: no
      15. Information about European Union funds:
        The procurement is related to a project and/or programme financed by European Union funds: no
      16. Additional information:

        Please refer to the Request for Tender (RFT) document.

  3. Section IV
    1. Description:
      1. Type of procedure:
        Open procedure
      2. Information about a framework agreement or a dynamic purchasing system:
      3. Information about electronic auction:
      4. Information about the Government Procurement Agreement (GPA):
        The procurement is covered by the Government Procurement Agreement: yes
    2. Administrative information:
      1. Previous publication concerning this procedure:
        Notice number in the OJ S: 2018/S 078-174210
      2. Information about termination of dynamic purchasing system:
      3. Information about termination of call for competition in the form of a prior information notice:
  4. Section V
    1. Contract No: 1
      Lot No: 1
      Title:

      Provision of SugarCRM Enterprise Edition licences

    2. Award of contract
      1. Date of conclusion of the contract: 2018-07-31
      2. Information about tenders:
        Number of tenders received: 1
        Number of tenders received from SMEs: 1
        Number of tenders received from tenderers from other EU Member States: 0
        Number of tenders received from tenderers from non-EU Member States: 0
        Number of tenders received by electronic means: 1
        The contract has been awarded to a group of economic operators: no
      3. Name and address of the contractor:
        Provident CRM Limited
        6-7 Exchange Place
        Dublin
        D01 T9C2
        Ireland
        Telephone: +353 16930000
        The contractor is an SME: no
      4. Information on value of the contract/lot (excluding VAT):
        Initial estimated total value of the contract/lot: 800 000.00 EUR
        Total value of the contract/lot: 800 000.00 EUR
      5. Information about subcontracting:

        Contract No: 2
        Title:

        Professional and support services

      6. Award of contract
        1. Date of conclusion of the contract: 2018-07-31
        2. Information about tenders:
          Number of tenders received: 1
          Number of tenders received from SMEs: 1
          Number of tenders received from tenderers from other EU Member States: 0
          Number of tenders received from tenderers from non-EU Member States: 0
          Number of tenders received by electronic means: 1
          The contract has been awarded to a group of economic operators: no
        3. Name and address of the contractor:
          Provident CRM Limited
          6-7 Exchange Place
          Dublin
          D01 T9C2
          Ireland
          Telephone: +353 16930000
          The contractor is an SME: no
        4. Information on value of the contract/lot (excluding VAT):
          Initial estimated total value of the contract/lot: 1 200 000.00 EUR
          Total value of the contract/lot: 1 200 000.00 EUR
        5. Information about subcontracting:

    3. Section VI
      1. Additional information

        Please refer to the Request for Tender (RFT) document.

      2. Procedures for review
        1. Review body
          High Court
          Four Courts, Inns Quay
          Dublin
          7
          Ireland
          E-mail: [email protected]
        2. Body responsible for mediation procedures

        3. Service from which information about the review procedure may be obtained

      3. Date of dispatch of this notice
        2018-08-15